Emily Bennett

I bridge the gap between complex code and compelling stories. As a US-based journalist, I specialize in the IT and SaaS landscapes, breaking down global tech news for leading online media. With deep expertise in ITIL frameworks, I don't just report on the industry—I understand how it works. When I'm not chasing the next big scoop, you’ll find me testing the latest gadgets or training for my next match.Tech-savvy. Data-driven. Sport-loving.

12 Best ChatGPT Alternatives for Teams and Professionals

Discover the top ChatGPT alternatives for business teams. Compare features, pricing, and capabilities to find the best AI assistant for your needs.

IT Asset Compliance: Essential Guide for Enterprise Teams

Master IT asset compliance with proven strategies, tools, and frameworks. Complete guide to regulatory requirements and best practices.

12 Best Software License Tracking Tools for IT Teams

Compare the top software license tracking tools for IT teams. Features, pricing, and expert recommendations to optimize license management and compliance.

How to Apply ITSM Practices to HR and Other Departments

Learn how to extend ITSM frameworks beyond IT to transform HR, Finance, and other departments. Practical steps to implement service management best practices.

What is Enterprise Service Management and How Does it Work?

Learn what Enterprise Service Management (ESM) is, how it works, and why organizations extend ITSM principles beyond IT to streamline services enterprise-wide.

How to Track Software Licenses in Your Organization

Learn practical methods to track software licenses in your organization. Step-by-step guide with tools, best practices, and compliance strategies.

Top Recommended HaloITSM Alternatives: Top Picks

Explore the top recommended alternatives to HaloITSM. This guide compares features, pricing, and ideal use cases for ITSM tools like ServiceNow, Jira, and Freshservice.

What Tools Do I Need to Manage IT Assets Effectively?

Discover the essential IT asset management tools you need for tracking, monitoring, and optimizing your organization's technology investments.

ITAM Implementation Guide: Step-by-Step Roadmap for 2026

Complete ITAM implementation guide with step-by-step roadmap, best practices, and tools. Get your IT asset management program up and running.

Software Audit Preparation: Complete Guide for IT Teams

Complete guide to software audit preparation. Essential steps, checklists, and best practices to ensure compliance and avoid costly penalties.